PAYMENTS
At Ernser Store, we strive to offer a secure, seamless, and convenient shopping experience. To accommodate our customers, we provide flexible payment options that ensure your transactions are both safe and easy to complete. Please review our payment policies below.
Accepted Payment Methods
We currently accept two trusted payment platforms for all transactions:
- PayPal
- PayPal is one of the most widely-used online payment methods, known for its high level of security and user-friendly experience. If you choose PayPal as your payment option, you will be redirected to the PayPal website, where you can either log in to your account or check out as a guest. After the payment is confirmed, you will be brought back to Ernser Store to complete your purchase.
- Payoneer
- Payoneer provides a global, secure payment solution for our customers. You can use Payoneer to pay with your Payoneer account balance, or through various linked funding sources. Once payment is confirmed, we will process your order, and you’ll receive a confirmation email with all the details.
Both PayPal and Payoneer offer buyer protection to ensure that your transactions are safe and reliable.
Payment Security
At Ernser Store, we take your privacy and security very seriously. We use SSL encryption to safeguard your payment information, ensuring that all transactions are private and secure. We never store your payment details on our servers; everything is processed directly through our trusted payment gateways, providing an extra layer of security.
Currency & Taxes
- All transactions on Ernser Store are processed in US Dollars (USD). Please ensure that your payment method supports USD transactions.
- Sales tax may apply depending on your location, and it will be calculated and displayed at checkout based on your shipping address.
How to Pay at Ernser Store
- Browse & Select: Add your desired items to the shopping cart.
- Checkout: Once you’re ready to complete your order, click on the checkout button.
- Payment: Choose between PayPal or Payoneer as your preferred payment method.
- Confirmation: After payment, you will receive a confirmation email from us, detailing your order and payment status. Keep this email for your records.
Payment Issues
If you experience any issues with your payment, please check the following:
- Ensure that your payment information (such as card details for PayPal or account details for Payoneer) is correct.
- Verify that there are sufficient funds in your PayPal or Payoneer account to complete the transaction.
- Contact your bank or payment provider if the issue persists, as they may have further insights.
Should any problems continue, feel free to reach out to us for assistance:
- E-mail: [email protected]
- Phone: +1 326-732-1459
- Business Address: 3334 S Sherman St, Englewood, CO 80113, US
- Working Hours: Monday to Friday, 8AM – 5PM (EST) (Closed on Saturdays and Sundays)
Refunds & Cancellations
In the case of a refund or order cancellation, any payments made through PayPal or Payoneer will be returned to the original payment method. The refund process typically takes 5-7 business days to reflect in your account, depending on your payment provider.
For more information on refunds, please visit our Returns & Refunds page.
Shipping & Fees
Please note that our standard shipping fee is $6.99 per order, regardless of size or weight. Your order will be processed within 1-3 business days, and the delivery time ranges from 3-15 business days depending on your location. You will receive a tracking number once your order is shipped.
Thank you for choosing Ernser Store! We are committed to ensuring that your payment experience is smooth and secure, so you can shop confidently and focus on finding the perfect additions to your wardrobe.