SHIPPING & DELIVERY

At Ernser Store, we aim to provide a seamless and transparent shopping experience for all our valued customers. To ensure you receive your orders promptly and in perfect condition, please review our shipping and delivery policies below.

Shipping Methods & Fees

We offer standard shipping across the United States at a flat rate of $6.99 per order, regardless of the size or weight of your purchase. This ensures that you can shop without worrying about variable costs based on the items in your cart.

Order Processing Time

Once you’ve placed your order, our team works diligently to process and prepare your package. Orders typically take 1-3 business days to be processed. During this time, we verify payment, prepare your items for shipment, and package them carefully to ensure they arrive in perfect condition.

Estimated Delivery Time

After your order has been processed, the shipping time can range from 3 to 15 business days, depending on your location and the shipping method chosen during checkout. The delivery times are estimates and may vary slightly due to factors beyond our control, such as carrier delays or weather conditions.

  • Order Processing: 1-3 business days
  • Shipping Time: 3-15 business days

Please note that we do not ship or process orders on weekends or holidays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. This will allow you to monitor the progress of your package from our warehouse to your doorstep. If you do not receive a tracking number within the processing period, please contact us, and we’ll be happy to assist.

Shipping Destinations

Currently, Ernser Store ships only within the United States. We are working on expanding our shipping destinations in the future, so stay tuned!

Payment Methods

At Ernser Store, we offer secure and convenient payment options to make your shopping experience as easy as possible. We accept payments via PayPal and Payoneer, providing you with flexible and trusted methods to complete your purchase.

Address & Contact Information

If you have any questions about your shipment or need to make adjustments, feel free to reach out to us during our working hours. We’re here to help!

  • E-mail: [email protected]
  • Phone: +1 326-732-1459
  • Business Address: 3334 S Sherman St, Englewood, CO 80113, US
  • Working Hours: Monday to Friday, 8AM – 5PM (EST) (Closed on Saturdays and Sundays)

Additional Information

  • Customs & Duties: As of now, Ernser Store does not ship internationally, so you won’t need to worry about customs fees or duties.
  • Shipping Changes: Should you need to update your shipping address after placing an order, please contact us immediately. We will do our best to accommodate changes if the order has not yet been shipped.
  • Delayed Delivery: In the rare event of a delay beyond the estimated shipping time, please reach out to our support team for assistance. While we cannot control carrier delays, we will work with you to resolve any issues swiftly.

Thank you for shopping with Ernser Store! We are committed to delivering your fashion-forward pieces in a timely and reliable manner.